FAQ's 
FAQ's 
See below for a selection of frequently asked questions. If you have any further questions, please get in touch! 
Booking is simple; just send us an email or complete the form on the contact page so we can discuss the details of your photo booth hire. When we’ve confirmed your date is available, we'll ask you to fill out a booking form. Your booking is confirmed with a non-refundable deposit of 25%of the hire charge. 
We usually ask that your final invoice balance is paid 4 weeks ahead of your wedding or event. Our bank payment details can be found on your invoice along with your payment reference. If you are a corporate client we can vary our payment terms and work with your finance team to arrange payment once you have signed the hire agreement and sent a purchase order. 
We ask that deposits and balances are paid by bank transfer where possible. We also accept payment by debit or credit card, (fee applies, please ask for details.) 
Snapcandy have a great selection of props for your guests to enjoy which are all included in the photo booth hire. If you have a special theme for your wedding or event you can even talk to us about tailoring the props to enhance this theme. Almost anything is possible and we like a challenge! Our standard ‘Wedding Selection’ includes a range of hand-picked props for your guests to use. You won’t find any floppy inflatables here! Contact us for more information. 
The photo booth is accompanied by a member of the Snapcandy team to make sure everything runs smoothly and your guests have a great time. If you have booked a double printing package and have a guestbook the attendant will take care of this too. 
You’ll generally find 10-12 people is the max although we have counted 15 heads in shot at one wedding! The beauty of the Pods is that people can easily jump in on the shots for perfect photo bomb moments! 
Photo Booth visits are unlimited. Some of our packages include double printing so that the wedding or event hosts have a copy to keep. Additionally we provide all the images on a Online Gallery so you can easily share and download your images. 
Prints are 6’’x4’’ and can include any layout of 2, 3 or 4 images. Various layouts and personalised prints are available including your own text/logo or monogram. 
With a background in professional wedding photography we have the knowledge and skills to produce photo booth images of outstanding quality in both print and digital format. We use a Canon SLR camera and studio quality lighting to capture your photo booth moments. You are also in complete control of your photos. If you take one you don’t like simply have another go! 
We provide you with a fabulous Online Gallery so you can view, share and download your images easily. The gallery also gives visitors the option to order re-prints of their favourite photos which are printed at our partner Lab and shipped to any UK address. 
We believe it should be up to our clients to choose which photos to share and how to share them. The online gallery makes it super simple to share them with family, friends or colleagues. From time to time we may put one or two of our very favourite shots on our social media channels or website but you are always welcome to ask us to remove any photos you don’t want us to share. It is important that you disclose to us, in advance of your event, if you have guests attending that will not want their images shared. 
From time to time we are asked to keep a wedding or event completely under wraps. We’ve delivered a discreet and professional service for lots of different clients from Government officials, to sports personalities and global superstars! If this is important to you please talk to us ahead of the event. 
Our Pods & backdrops require a 2x2m wall space with the Pod then positioned 1.5 metres in front of the backdrop.  
Minimum hire duration is 3 hours. At selected venues in and around Derby we can also supply 2 hour hire. Additional hire time is available. 
 
The photo booth hire period is the length of time that the photo booth is available for guests to use. We’ll need additional time to set up and take down the photo booth; this is included free as part of our service. 
We will arrive at your venue 1 hour ahead of the scheduled start time to set up. If you've booked a Flower Wall or additional hire items we will arrive 1.5 hours ahead of the start time. 
If you require the photo booth to be set up ahead of the booking time this can be done, an idle hours charge will apply of £25 per hour. 
Yes, we carry Public Liability insurance to £5m.  
Once you’ve arranged your photo booth hire with Snapcandy, we will liaise with your venue to ensure it has our PAT testing certificate and PL insurance before the event. 
Please contact us for our Terms & Conditions. 
Secure your date with a non refundable deposit of 25% of the hire charge. Contact us to book